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General offer

• Postpaid general offer

• Prepaid services general offer

Interconnection Offer

• Reference Interconnection Offer

• Interconnection standard agreement

Contractual Terms

• Subscriptions contracts

• Required papers for subscription

  • Natural person, romanian citizen

  • Natural person, foreign citizen

  • Companies

  • Current Customers

  • Other institutions

  • Document verification:

• General conditions for prepaid services

Complains and notifications

• Customer complains solving procedure

• Customers who use independent of locations services informing procedure

Required papers for subscription

• Natural person, romanian citizen

• Natural person, foreign citizen

• Companies

• Current Customers

• Other institutions

• Document verification:

• Subscriptions contracts

Retired offers/terminals

• Voice

  • Zapp Unic

  • Zapp 14All

  • Zapp Partner

  • Zapp Smart

  • Zapp 30

  • Old Share Free

  • Zapp 60/.../5000

  • Zapp Fix Tel 4&8

  • Zapp Share Free

  • Zapp 60/.../5000

  • Zapp Talk Free

  • Zapp 500 Anytime

  • Upgrade Talk Free

  • Zapp FixTel 3&6

  • Old Zapp FixTel

  • eGeneration

• Internet

  • Zapp Online

  • Zapp Online Prepaid

  • Zapp Online Card

  • Zapp Start

  • Zapp Online Share

  • Zapp Online Volume

  • Zapp Online Expres based on billing by time spent online

  • Zapp Online Expres Unlimited

  • Internet Ready to Go

  • Zapp Hot Spot

• Discontinued phones

  • Z720i

  • Z710i

  • Z510i

  • Z110

  • H150

  • S200

  • Z130

  • Z1010

  • Z1110

• Discontinued modems

  • Asus WiFi Router

  • Z010

  • Z020

  • Z040

  • MF662

  • MF622

Indicatori de calitate Internet